Online therapy platforms like BetterHelp have gained massive popularity, promising easy, affordable mental health support at the click of a button. But is it really better therapy than private practice? While these services may seem convenient, they come with significant drawbacks that can impact the quality of care.

How Does BetterHelp Compare to Private Practice?
Are You Getting a Fully Qualified Therapist?Private therapists are highly trained, accredited professionals who adhere to strict ethical and clinical guidelines. Online platforms, however, have faced criticism for inconsistent vetting, meaning clients may be matched with underqualified or inexperienced therapists.
Is One-Size-Fits-All Therapy Effective?Online therapy often follows a standardized approach, offering short-term solutions rather than deep, tailored support. Private practice therapy is designed around your unique needs, ensuring long-term, meaningful change.
Can You Build a Real Therapeutic Relationship?Strong client-therapist relationships are the foundation of effective therapy. With private practice, you work with the same therapist consistently, fostering trust and progress. In contrast, online platforms experience high therapist turnover, making continuity difficult.
Is Your Data Safe?Confidentiality is a cornerstone of private therapy. However, online platforms have been criticized for data privacy concerns, with reports of personal information being shared with third parties.
Who’s Really Recommending These Platforms?Many influencers heavily promote BetterHelp—yet many have never used the service themselves. Unlike private therapists who build their reputation through years of experience, these influencers are paid to market a product, often without understanding its impact.
Choose Therapy That Puts You First
While online therapy might be convenient, it doesn’t always provide the depth, security, and professional expertise needed for real progress. If you want truly personalized, high-quality therapy, private practice is the best investment in your mental well-being.
At Honeysett Counselling, I offer experienced, one-on-one therapy either in person or online designed to help you achieve lasting change. Book a consultation today and experience the difference that real, professional therapy can make.
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